Mogul Etiquette 101…. The Rules of Email

Written by on April 1, 2015

With gaining the privilege to use email, comes great responsibility. Just like all other forms of communication, there are rules we should all follow. UML has put together a list for us all to follow to make the emailing experience enjoyable for all parties involved.

1) Be careful when you use reply all.

Does everyone need to know that you completed your part of the project and you are just waiting for your group members to come through with their contribution? When replying to an email message that was sent to a group of people. Only hit reply all if the message concerns the majority. Otherwise, just reply to the original sender.

2) Never send anything you won’t say in public.

Sometimes we get caught in our emotions, all in our chest and send something we may regret later. If you fall into this category, you may want to wait a few minutes and think before you send the email. If it is something you won’t say in public then you probably shouldn’t email it.

Also remember that emails can be used in court. They are just like written letters. So somethings may be better for all parties involved if you don’t write about it.  I’m just saying.

3) Use BCC when sending emails to a group of people who may not know each other.

Email addresses are just like phone numbers. Some people hold them close. If you are sending an email to a group of people who don’t know each other, send it BCC. That way everyone’s email address isn’t on display. Trust me, your friends will thank you later.

4)Keep your message short and focused.

It is best to remember no one wants to read a thesis, especially on a screen. In 2010 many of us are tech enough to get email on our phones, we don’t want along message coming through eating up all the memory. Just send your email with a KISS, (Keep It Short Stupid)!

5) Avoid using ALL CAPITAL LETTERS!

NO ONE WANTS TO BE YELLED AT! IT ISN’T A GOOD LOOK. IF YOU DON’T WRITE LIKE THIS, DON’T TYPE LIKE THIS.

6)Don’t send messages to large groups of people if not necessary.

Don’t spam or contribute to spam by forwarding it. Only send out those chain emails if you know the person will enjoy it just like you. If not, don’t do it.

Also, please run a virus scan on the email you are about to forward. You don’t want to be accused of sending out viruses. And if you are not scanning those chain emails before you open them, step your game up! You may have all types of diarrhea running through your computer.


7)Always sign your name

Don’t assume people know who you are just by your email. Sign your name always when sending out business emails.


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